Support and Service

We always strive to provide the best services and products for you.
With an excellent blend of domain knowledge and years of experience in the education and information technology fields we are committed in supporting our customers. To that end, we offer 24/7 customer care to all our clients and is dedicated in providing best-in-class customer care for customers through world class technology, processes and response mechanisms.

 

Support services provided by mograSIS include:

  •  99% Uptime Guarantee.

  • Onsite Support (Physical Support).

  • Online Team viewer Demo.

  • Tele support and Email support will be provided.

  • Complete training and user manuals are provided to all our customers on limited customizations for easing the implementation process.

  • Knowledge based learning through social media.

  • FAQ’s through Support Portal.

  • Ticket system through Support Portal.